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Jill Chapman Physiotherapy is committed to protecting and respecting your privacy at all times We diagnose and treat health conditions. Treatments are carried out in accordance with guidelines set out by the Chartered Society of Physiotherapy. The Clinic is regulated by the Health and Care Professions Council. The practice may also provide other treatments and courses details of which our staff will be very happy to provide.

We may change this Policy from time to time so please check this page periodically to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

For the purpose of your treatment and attendance on courses, at Jill Chapman physiotherapy we will require you to share your personal information. We will only collect what is relevant and necessary for your treatment and attendance, this information may be collected during an online consultation or when you visit the clinic or attend a course. We can also collect your Name, Email address, phone number via our “make an appointment” form and contact form on our website. The purpose of this information will be only to make an appointment or to identify who wants to contact us so we are able to respond.

The Clinic will keep your personal information safe and secure, only administrative and clinical staff engaged in providing your treatment will have access to your patient records. This is a mandatory requirement of our clinical professional standards. We will not sell or broker your data.


We hold financial information about the fees we have charged, the amounts you have paid and some payment details. This information forms part of our contractual obligation to you to provide physiotherapy care and enables us to meet financial requirements.

We may contact you to conduct patient surveys or to find out if you are happy with the treatment your received for quality control purposes.

 We take your privacy seriously and make every reasonable effort to ensure your data is protected. If you have any concerns about how we use your information please contact us on or contact 07956586533. If you do not feel able to discuss it with us, you should contact The Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF (0303 123 1113 or 01625 545745).

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